Moving into rest home care
A clear, step-by-step guide to assessments, admissions and settling into Glenwood, we are here to support residents and whānau every step of the way.
If you want help starting an assessment, get in touch with our Manager Hazel, on 03 686 1090.
Moving into care starts with a Needs Assessment. This assessment helps decide the right level of care (rest home, hospital level, dementia-specific). It’s not a test; it’s a practical way to match a person’s needs with the right services.
Talk to your GP, or contact NASC (Needs Assessment & Service Coordination) to request an assessment.
The assessor will review health, mobility, daily needs and social supports. Outcomes can include support at home, a recommendation for rest home care, or other community options.
Quick checks before you start
Paperwork
Bring medical notes, current medication lists and contact details for your GP and pharmacy.
Support people
Include a family member or trusted person for decisions. Have your Enduring Power of Attorney (EPOA) details ready if relevant.
Emergency needs
Tell the assessor about any recent hospital stays, falls, or urgent health concerns.
After deciding to move in — the next steps
Once the assessment recommends rest home care and you’ve chosen Glenwood, these practical steps below help make the move clear and simple.
1. Get your Assessment Certificate & finance form
Your NASC assessor will provide an Assessment Certificate and, if relevant, a Residential Care Subsidy application (financial means assessment).
2. Talk it through with family
Discuss options, read the Admission Agreement, and note any extra charges so everyone understands the costs.
3. Check vacancy reports
Use the Eldernet vacancy report to see real-time availability; we’ll also confirm our availability when you call.
4. Visit shortlisted homes
Schedule visits to Glenwood (ask for a sample room and a walkthrough of daily life and services).
5. Request or read the Admission Agreement
Ask for a copy of our Admission Agreement — check fees, inclusions and any optional service charges. Take time to read and ask questions.
6. Agree on a move-in date
Once you decide, we’ll arrange a pre-admission meeting, complete paperwork and plan your orientation and settling-in support.
Financial arrangements
Organise payments, apply for any subsidies, and confirm how bills and services will be managed.
Practical support we offer
Pre-admission meeting
Meet the care team and go over the care plan.
Personalised care plan
We create a plan with you and your whānau, including cultural assessments.
Orientation & settling-in
Staff help with introductions, routines and local tours.
Transport
We can assist with organising transport through local providers such as Driving Miss Daisy, ProMed or Hato Hone St John.
Personal effects & room set-up
Advice on what to bring and where to place furniture.
Ongoing family updates
Regular reviews and family meetings about care progress.
We're here for you
Whether you’re checking vacancies, starting an assessment, or just want a chat about next steps, Hazel is happy to help.
A not-for-profit rest home operated by the Glenwood South Canterbury Trust (CC32584).
Hazel Harrison - General Manager
Phone: 03 686 1090
Email: manager@glenwood.org.nz
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